The Fourth Generation

David Horgan has been familiar with the security industry for a long time. As a fourth-generation employee of H&S Protection, he’s learned from both his father Mike (current co-owner) and grandfather Ed (second-generation owner of Horgan Sales and Service). At some point in David’s career, he knew he wanted to follow in their footsteps. That day came last year shortly after graduating from college.

“I started working at H&S in March 2018. Growing up, my dad was always open to me working  for the family business, but I wanted to pave my own path. I went to school for music, but decided that I did not want to live the stressful lifestyle of a professional musician,” David said.

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David chose to finish his undergraduate education with a Bachelor of Arts degree and then apply to work for the family business. Before applying for H&S, he was advised to find a way to get a little bit of sales experience first, to prepare him for joining H&S at a later point. He worked for an insurance company for 4 months, selling insurance to union members.

 

“I enjoyed it to an extent, but pay was 100 percent commission-based and I was typically expected to work 50-60 hours per week. This placed a lot of pressure on me to ‘get the sale’, and added a lot of stress to my life. The end goal was H&S anyway, and so I waited until I felt I had a good basic understanding of sales techniques and made the switch,” he explained.

 

As an H&S Security Consultant, David is not just a salesman. His job is to find and meet with people who have security concerns, discuss what their concerns are, and design a custom system that will address their needs.

 

“I really enjoy designing security systems because it allows me to use my creativity and problem-solving skills, and people are generally very happy to have a security system specifically designed for them rather than a cut-and-paste, one size fits all system,” he observed.

 

David is always focused on expanding his knowledge about security. He takes every opportunity he can to make it to training sessions and demonstrations on new security solutions.

 

“I am always learning new ways to address security concerns, and the security industry is always innovating. One focus of mine lately has been to learn about commercial fire systems. There are a lot of state and federal codes that need to be followed, so there is a lot to learn,” he added.

 

David comes from a family of 6 — his dad, Mike, mom Lori, and three younger sisters: Emily, Allison, and Maya.

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In his spare time David enjoys casually learning songs on piano and guitar, and he captains a team and plays in the SPUFA Ultimate Frisbee League during the summer and fall.

 

Recommending H&S is easy. We provide quality, professionally-installed security systems, and ongoing technical support to give you the peace of mind you deserve. We are family-owned, and have been protecting businesses and homes in Central Wisconsin since 1959,” David said.

 

If you’d like to a quote or additional information on H&S from David, please feel free to email him at dhorgan@hsprotection.net or call/text at: 715-572-3743.

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Casey Gamel Harding Brings Design Experience to All Security Installations

Casey Gamel Harding knows what she’s doing at a security system installation. She’s been in the industry 9 years, and has designed systems for commercial & residential customers over 5,000 square feet. Before joining H&S Protection earlier this year in August, Casey was a security sales representative in Cincinnati, OH, focusing on commercial & residential burglary, access control and video systems.

 

Her husband’s (David Harding) job brought the couple to Wisconsin.  Casey is originally from Cincinnati and David is from Paris, TN, and “we have a very spoiled little dog named Mattie,” she said.

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Casey found out about H&S while doing a job search on Indeed, and that led to her position as a security consultant focusing on residential, small business and large commercial. She designs burglary, access control and video systems for customers.

 

“In our spare time here in Wisconsin, we have been section hiking the Ice Age Trail with our dog.  When we are down south, we enjoy taking our tear drop camper to the Smoky Mountains in Tennessee and as many state parks as we can find,” she said.

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Having recently moved to Wisconsin, Casey is still settling in. She recommends H&S to her neighbors because of the “breadth of the services we offer. We are able to custom-design state-of-the-art security and video systems that fit almost any budget. The systems we design are intended to ensure ease of use, and H&S goes above and beyond when servicing our clients, safeguarding that their needs are met continuously,” she observed.

 

If you are a customer or vendor, and need to reach Casey on a project or get a quote, please contact her at cgamel@hsprotection.net for email or you may call or text her at: 262-424-1048.

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Security System Thwarts Allenton, WI Break-In

Small business owners face many challenges, but few can change an entrepreneur’s fortunes as swiftly as a break-in or theft due to inadequate security. One of H&S Protection’s customers in  Allenton, WI, recently learned the true value of security after a new 2GIG system helped thwart a break-in with an audible alarm and instant notification.

We heard back from our customer who told us, “Without our 2GIG security system, the thieves would have gotten in, and probably would have caused a lot more damage. After this experience, I’d tell any small business owner that they need some kind of security system, no matter where they are located or what their business is. It’s just about peace of mind, knowing that your inventory is protected and there is a strong deterrent for criminals.”

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Their security system includes wireless door contacts and infrared motion sensors. When unknown assailants attempted to pry open the café’s kitchen door overnight, the security system alerted H&S.

“This is an excellent example of 2GIG stopping criminals cold in their tracks, before they even get an opportunity to do major damage,” Steve Garritson, co-owner of H&S Protection, explained. “When the criminal tried to pry open the door, the 2GIG security system activated, turned on its audible siren and instantly notified us that there was a security issue. After calling the business owner, the owner immediately went to the café, observed that the door was damaged, and called the police to come clear the building.”

This relatively minor crime and business interruption could have been far worse if not for the dedication and persistence of H&S Protection System’s salesmen.

“The owner weighed the risk versus reward for months before  deciding on a security system. As a small business owner myself, I know it’s crucial to account for every dollar spent and control overhead costs. But as any break-in victim will tell you, when it comes to building security, the cost is always justified. There’s simply no better way to ensure your hard work and livelihood is protected than to invest in a security system,” Garritson said.

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H&S installed the wireless 2GIG security system less than a year before the break-in. After the incident, the owner increased the property’s protection with a  camera system that uses motion detection to automatically begin recording motion clips, without the need for full-time recording or a DVR system.

This type of incident is fairly common, and is precisely what security systems are used to prevent and mitigate.

“Even though it started with a crime, this is a happy story. I want every business owner to be protected and able to focus on their own success. Proper security protects assets, provides peace-of-mind and enables entrepreneurs to grow their businesses in spite of criminals’ efforts,” Garritson said.

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Foxconn and H&S Protection

If you live, work or play in southeast Wisconsin, you know about Foxconn. The entire Racine-Kenosha-Sturtevant-Pleasant Prairie-Mt. Pleasant area is currently being disrupted in multiple ways as construction amps up. It’s not just the site under construction. It’s roads. It’s piping being laid to Lake Michigan for water. It’s on-ramps to the interstate.

We know because we serve the area. The project to build the facility will take years. That means a lot of change – earth being moved, roads being paved, traffic redirected, houses and businesses being built.

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As a small business serving both southeast and central Wisconsin, H&S stands prepared to help new and existing businesses and homes with security services that meet 21st century standards.

 

If you have a business in southeast Wisconsin, or you’re a home or commercial builder, we’re here to address your security needs.  H&S Protection serves businesses of many different sizes and product lines. When new restaurants, schools, supermarkets or movie theaters are built in the years ahead as a result of growth in that corridor of Wisconsin, we will be ready with the products and services to help protect them.

 

H&S Protection has grown since its inception in 1959. Any business must adapt to changing circumstances to thrive. Foxconn is changing the landscape of southeast Wisconsin. That means adjustment and opportunity for many people and businesses. We truly hope to see our state benefit from the influx of the facility and stand prepared to do our part in providing the type of ongoing service that makes Wisconsinites proud.

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Jeans and Cowboy Boots Lead to Career at H&S

Dennis McNamara walked into Ed Horgan’s office over 30 years ago. Ed owned and operated Horgan Sales and Service out of Stevens Point, WI, at the time (Horgan Sales and Service merged with Sentra Protective Systems to form H&S Protection in 2007). Dennis was looking for a job. Ed hired him even though he wore jeans and cowboy boots. He’s been with H&S ever since.

Before contributing to H&S, Dennis was an operations manager in the solar manufacturing industry. “President Reagan pulled all the tax rebates for the solar industry and we all closed our doors,” McNamara remembers.

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That change was to H&S’s benefit, as Dennis’s skills have led to his long career generating new sales and existing account management and cultivation. “We are a bunch of honest, hard working Americans trying to do a good job, which is why I have chosen to stay here for so long,” he said.

McNamara is an avid, non-traditional trout fisherman who “never sets a foot in the creek. I’m very successful with my tactics.” He also enjoys deer and small game hunting, motorcycling and sharing joys with his wife showing Champion and Grand Champion Great Dane dogs all over the country. “In 2016, a male Great Dane from our breeding program was Best of Breed at the prestigious Westminster Dog show,” he said with pride.

Dennis is married to his wife of 35 years – Carolyn (Soik) McNamara, and they have four grown adult children who “are all high achievers. Two of them are in the military,” he said.

Would he recommend H&S? Absolutely! “We are a family friendly company who takes care of their customers in a fair and respectful way,” he said. Dennis can be reached on his cell phone at 715-340-0556 or by email at dmcnamara@hsprotection.net.

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Slamka Brings Craftsmanship to H&S

Greg Slamka brings craftsmanship to H&S Protection. Though he serves as a technician at H&S and provides technical support to customers, Slamka’s appreciation for good craft work extends to buildings, photographs, cars and gun collecting. “I’ve developed an interest in gun collecting and appreciate the history of vintage guns and the craftsmanship and technology of vintage guns,” he explained. His father is also into gun collecting and it’s a hobby that the two share together.

 

Greg joined H&S 24 years ago after hearing about a position through the newspaper. Previously he had worked at a historic paper mill (founded as Nekoosa Edwards Paper Co.) in Port Edwards, WI, Joerns Healthcare, a local Stevens Point company that was bought and shut down, and TRW in Torrance, CA, an aerospace government contractor.

 

When explaining to customers why they should choose H&S for their security needs, he tells them about the advantages of hiring a “small company that provides quality equipment and stands behind its work.”

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He enjoys his spare time, and stays busy with multiple activities — cars, researching history, walking and animals. “I’m a big animal lover. In high school I was a movie protectionist and I always enjoy film movies. Digital movies have no soul,” he observed. “I am an environmental steward.”

 

Greg has a brother and sister and a cat named Jack. He also makes a point to spend quality time with his parents who live locally near Greg.

 

If Greg can help you with any of your security needs, please reach out to him at our Stevens Point, WI office, through email at gslamka@hsprotection.net or phone at: 715 344-0727.Sl

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Wisconsin Fan Dan Revoy Joins H&S Protection

A fan of all Wisconsin sports teams, Dan Revoy joined H&S Protection in sales earlier this year. Working out of the Pewaukee, WI office, Revoy found out about H&S through observation – seeing our stickers on homes and businesses while he was out selling for his previous employer. “I wanted to learn more about the company and researched H&S online and was impressed the company had been in business since 1959,” he said.

At the time, he was working for a security company out of northern Illinois and his area was Southeast Wisconsin. “I was in the food and beverage industry for 15 years, selling bottled water and bottle-less coolers in southeast Wisconsin.”

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Dan serves as a security consultant for H&S, calling on both large and small companies in southeast Wisconsin, including manufacturing facilities, school districts, restaurants, churches, auto repair, and other businesses.

He specializes in digital video surveillance, keyless entry, intrusion and fire protection, and intercom systems for commercial and residential applications. “I enjoy designing custom systems to meet the needs of each customer,” he observed.

Dan has been married to Patricia Revoy for 39 years and they have a daughter Holly, 33-years-old, married to her husband Jim, who owns Premier Products in Racine. Dan and Patricia’s son Ryan is 30-years-old, and a police officer, and is married to Ashly.

Dan enjoys all outdoor activities, including fishing, hunting, kayaking, riding ATV’s, and playing bags. He sounds like he’s from Wisconsin. He enjoys watching and cheering on all Wisconsin sport teams. “I am a big and lifelong fan of the Green Bay Packers, the Milwaukee Brewers and Wisconsin Badgers.  I enjoy going to church festivals, Summerfest, concerts and listening to music,” he said.

Please welcome Dan to the H&S team. If you like to reach him directly to get a quote for your home or business, please call him at 262-424-1271 or email at drevoy@hsprotection.net.

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ANOTHER “Cool” Frontier

We’re entering another cool frontier here at H&S Protection. We’ve said over the past few years that we’re “no longer your father’s alarm company.” Instead, we’ve added products and services sought by businesses and homeowners that provide convenience and cost savings to our customers.

Now we’ve added more “cool” features. Alarm.com, our partner on interactive and automation features, has helped us bring to the market the full spectrum of what many next generation customers want – a smarter home or business. That means multiple features you can manage through your smart phone.

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Mike Horgan, our co-owner in Stevens Point, WI, recently had this system from Alarm.com installed at his home. He’s amazed at the convenience and cost savings. Here’s how he describes it:

“We installed the demo at our house so we can now remotely open and close the garage door or lock and unlock doors. It’s tied to your phone, so it’s very easy to use. Customers can control their lights or have a video doorbell installed. They’re all nice features to manage basic home automation. And it’s fun to play with!”

There are multiple conveniences provided by these new automated features. If you forget to lock the front door, you can check and lock it remotely. You can let contractors in if you’re not home. There’s an option to install video cameras, and you can use this make sure your kids get home on time, or whether they’re staying out too late. The system gives a thumbnail so you can see when the kids left or got home. “It’s a great parenting tool,” Mike observed.

The system has the potential to generate tremendous energy savings for customers over the long run. By automating the thermostat, you can set it to do such things as drop the temperature in your home or business after everyone has left (during the winter when you are heating) and you are a certain distance away, and then sense your return, and turn the heat back up as you get in close to home again.

Lights can be turned on and off remotely by the system. “You can almost pay for the system by the energy savings,” Mike explained.

“It’s cool to be able to check on your dog and cat and see whether the dog ate the cat yet,” he said, laughing. “It’s cool for parenting, energy savings, lighting. It’s just plain cool.”

The Alarm.com system is available to new and existing customers. It’s a total home or business automation package and “by the way, it’s an alarm system, too,” Mike added.

If you’re a current H&S customer, you can upgrade now. Contact us at our Pewaukee or Stevens Point office. We’ll be moving more heavily into the residential market with these new features. All from an easy-to-use app from Alarm.com.

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A Heart to Help Others in H&S’s Nancy DeSandre

When Nancy DeSandre lost her job in 2013, she began looking for work in a new field.  She had extensive customer service experience from  past jobs in the restaurant field so that’s where she began her search.  “In April of 2013 I found an ad for H & S Protection Systems on the internet and applied.  The interview went well and I was offered the position of Customer Service and the rest is now history,” she smiled.

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Prior to working for H & S, Nancy was in ministry for 11 years working with men and women who were transitioning from prison  back into the community. “My role was similar to that of a case worker.  Two years prior to  release we would begin the process of  education  and gaining job skills needed for employment outside prison.  I worked with many organizations in the communities of Waukesha and Milwaukee to aide these men and women with housing resources, clothing, food, employment and healthcare needs for when they returned to the community. Many of these organizations and churches are our customers today and I get to talk to some of the same people I worked with in my past position,” she said.

She was also instrumental in partnering with The Salvation Army of Wisconsin, Prison Fellowship and the Department of Corrections to begin the Prison Aftercare Network of Wisconsin (PAN) which is still in existence to aide in the transition for ex-offenders (called “returning citizens”) from prison back to the communities they live in after release. “We trained hundreds of volunteers to mentor these men and women upon release and trained churches how to work with sex offenders who wanted to attend church services” Nancy said.

For H&S, Nancy is the service coordinator out of the Pewaukee, WI office, and her main role is to work with customers who need service and schedule these service issues.  “It involves troubleshooting with customers over the phone to diagnose the issue for the service tech to repair.  I also order all parts for upcoming install jobs as well as stock and service repair parts.  I organize and file paperwork and work to add and organize information in our database to make it more efficient for sales and service.  My favorite part of my job is to train customers on use of their software and phone apps for their new alarm or access systems,” she added.

As a single woman, “who is available to meet someone” Nancy chuckles, “I have four children and two grandchildren.”

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DeSandre is involved in many adventurous activities and hobbies.  “If it happens outside you will most likely find me.  I do stairclimbing and train on hills and stairs at the lakefront two days a week year round (yes at -18 wind chills).  I also love cycling — when the snow is gone I am gone.”

 

She recently completed her second year for the Great Cycle Challenge to raise money for children’s cancer.  “This year I rode 300 miles for the month of June. I added whitewater rafting, indoor rock climbing and now backpack camping in a hammock.  This winter I will learn how to survive winter camping. I love winter and why not take advantage of 12 months of camping instead of just 6?”

 

“I talk about H&S Protection to many people and carry a card so I can leave it when I am out.  I let them know that we are local and you will know your rep and your service tech  We pride ourselves on being fast and efficient.  And we guarantee  our work. Can you tell I like where I work?,” she laughed.

(Editor’s note: Nancy is behind the guy in green in the photo below.)

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H&S Sales Team Transitions as Two Employees Retire

Several weeks back, two of our longer tenured H&S employees retiredjim rick – Jim Kurtz and Rick Janowski. Both worked in sales out of our Pewaukee, WI office. We were sad to see them go. But everyone reaches a stage where there’s a time to take the next step in life.

 
We appreciate the great years of service they gave us and our clients in southeastern Wisconsin. Over the years, they built relationships that can’t be duplicated. We’re proud to have had them as part of our team.

 

Every business goes through certain ebbs and flows, and losing two experienced long-term employees is always a challenge. We knew the time would come for Jim and Rick to hang up their spikes, and we’ve prepared for an orderly transition through the course of this year and into next. Their accounts will be shifted over, and other members of our team will smoothly assume their duties. If you are a customer, we trust these account changes will be seamless for you.

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In Pewaukee, our sales staff includes Danny Greco, Dave Kwasinski and Dan Revoy. You may reach any of them at our 262.574.7777 number. Danny has been with us for10 years, and in addition to sales has also worked as a lead technician. He handles many bigger projects for us, and is a trusted advisor. Dave has been with us close to two years and has rapidly picked up the security business model. He is excellent at analyzing a project thoroughly and giving accurate quotes to our residential and commercial customers.  In addition to his regular duties, Dave has already assumed some leadership responsibilities with our newer sales staff members.

 
Dan started with us earlier this year but has been in the security industry for several years. Hailing from Kenosha, he knows southeast Wisconsin like the back of his hand, and with his experience in our industry, he too is highly capable of providing solutions to fit your security needs.

 

We will continue to grow and evolve our business model and our employees in the years ahead. It’s with mixed emotions that we watch Jim and Rick take that next stop in their lives — happy to see them reach retirement and sad for all the memories and good times that come to an end at some point. We will continue to build our business and people to serve all our customers in a way that would make them proud.

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